We care about what you think
It goes without saying that at Bell Rock Financial we want to provide an outstanding service when it comes to moving money across borders for clients. While we take great pride in doing the best job for you, we understand that sometimes not everyone is happy.
But that’s ok too. We value your feedback, even complaints, because it gives us an opportunity to do what we do, better.
Working with an authorised electronic money institution, we have policy and procedures in place that allow clients and prospective clients to complain about the services that have been provided (or not provided) to them if they are dissatisfied.